Trust, Discretion & Transparency
At Libas E Khas, we believe true luxury begins with complete trust. We treat your personal details, bespoke bridal measurements, and shopping records with uncompromising care, bank-grade encryption, and absolute discretion.
Our Core Guarantees
All transactions utilize 256-bit SSL encryption. We adhere strictly to PCI-DSS payment compliance and never store your credit/debit card numbers.
We never sell, rent, monetize, or trade your personal contact information, browsing behavior, or purchase histories with third-party advertisers.
Personal bridal body measurements, alteration profiles, and private consultation notes are stored confidentially solely for artisan craftsmanship.
You retain complete rights to access, inspect, rectify, download, or permanently delete your stored information anytime via our Data Concierge.
Welcome to Libas E Khas ("we," "our," "us," or "the Atelier"). This Privacy Policy applies to all interactions with our brand, including visits to our official online boutique (www.libasekhas.com), direct WhatsApp bridal consultations, in-studio appointments, and custom tailoring orders.
We recognize that selecting bridal couture, luxury pret, and heirloom formalwear involves sharing personal milestones, body measurements, and sensitive contact information. We hold your confidence in highest regard and are committed to maintaining the highest international standards of data protection, fair processing, and cybersecurity.
Your personal and fitting details are strictly used to bring your custom garments to life with immaculate craftsmanship. We never commercialize, share, or broker your information.
Depending on how you engage with Libas E Khas, we collect and process the following categories of information:
| Data Category | Specific Details Collected | Primary Purpose |
|---|---|---|
| Contact & Identification | Full name, email address, mobile phone number, WhatsApp contact, billing and physical delivery addresses. | Order fulfillment, delivery coordination, courier updates, customer support. |
| Bespoke Bridal Measurements | Bust, waist, hip, shoulder width, sleeve length, neckline depth, hollow-to-hem, heel heights, and fitting preferences. | Precision pattern drafting, handcrafted tailoring, and couture fitting adjustments. |
| Financial & Payment Data | Payment method chosen (COD, Bank Transfer, Card, Wallet), transaction reference IDs, and verification receipts. | Processing invoices, validating payment transfers, fraud detection. (Card numbers are handled by PCI-DSS gateways; we never store raw CVV/card numbers). |
| Milestone & Event Dates | Wedding date, Mehndi/Walima timeline, required dispatch deadline. | Prioritizing workshop production schedules to guarantee timely pre-event arrival. |
| Technical & Browsing Info | IP address, browser type, device specifications, operating system, pages viewed, time spent, and referring URLs. | Website performance optimization, security monitoring, and user experience enhancements. |
Bridal measurements and fitting consultation recordings are assigned a private client reference code and stored securely in our encrypted master tailoring database.
We process personal information under the following lawful bases and operational necessities:
We provide multiple safe and transparent payment methods for clients across Pakistan and internationally:
Pay directly to our authorized courier upon physical parcel inspection at your doorstep within Pakistan.
Transfer funds securely from your official banking portal directly into our registered corporate accounts.
Instant encrypted mobile wallet payments with direct digital SMS and OTP authorization.
Processed through 3D Secure 2.0 and PCI-DSS Level 1 certified payment gateways. We never capture, store, or view your 16-digit card number or CVV.
Every page on our digital storefront operates strictly over HTTPS with modern Transport Layer Security (TLS 1.3), ensuring no third party can eavesdrop on your checkout data.
To ensure your bespoke ensembles reach you securely and without delay, we share strictly necessary fulfillment data (Recipient Name, Shipping Destination Address, and Contact Mobile Number) with our vetted courier partners:
All partner carriers are contractually bound to use your contact details solely for parcel transit, OTP delivery authentication, and customs clearance. They are strictly prohibited from using your data for independent commercial marketing.
We utilize cookies and similar browser storage mechanisms to recognize returning clients, preserve your active shopping bag between sessions, and analyze traffic trends:
We maintain personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with tax, corporate accounting, and legal requirements:
Regardless of your geographical location, Libas E Khas grants you comprehensive control over your personal data. You have the right to exercise any of the following privileges at any time:
Request a complete export of all personal details, order receipts, and measurements on file.
Correct or update outdated contact details, delivery addresses, or tailor measurement sheets.
Request the permanent deletion ("Right to be Forgotten") of your client account and profile.
Instantly withdraw from marketing newsletters, promotional SMS, or lookbook emails with 1 click.
Obtain your personal profile and measurement sheets in a structured, machine-readable JSON/PDF format.
We guarantee identical couture pricing, handcrafted quality, and concierge care regardless of privacy choices.
As a luxury brand serving an esteemed global diaspora, we ship handcrafted ensembles worldwide. When you place an international order, your delivery information is transmitted across borders to international customs agencies, aviation freight lines, and local postal operators.
All cross-border transmissions conform to standard contractual clauses (SCCs) and international privacy frameworks, ensuring your data maintains the exact same degree of legal protection overseas as within our primary atelier.
Our online boutique is intended exclusively for individuals aged 18 and older. We do not knowingly collect personal data directly from minors without parental or guardian consent.
Where custom junior pret or flower girl outfits are commissioned, all measurements and order approvals must be provided directly by a parent or legal guardian. If we discover any minor's data was inadvertently registered, we will promptly delete it.
We reserve the right to revise this Privacy Policy periodically to reflect enhancements in our digital platform, expanded tailoring ateliers, or evolving international statutory requirements.
For inquiries regarding this policy, to request bespoke measurement records, or to raise any data protection concerns, please contact our dedicated Data Protection Officer:
Our concierge team is at your service 7 days a week to ensure your bridal and pret shopping journey is completely secure and confidential.